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FAQ 137


How do I create a new Location document for the shared mailbox?

Lotus Notes uses Location documents to specify settings such as your mail server name, location of your mail file (ie. server vs. local), path and file name of your mailbox, as well as others.

During the installation, Notes 8 automatically creates two Location documents: Online and Offline (there were four Location documents in Notes 7: Home, Offline, Online, and Travel). During the initial configuration, Notes populates these Location documents, as well as some Connection or Account documents, based on information you supply.

Typically, you will always use only "Online" location (in Notes 7 it was called "Office" ) for your own email account. However, if you have access to one or more shared mailboxes (some times referred to as "mail-in databases"), you will need to manually create separate Location document for each one. Every time you access the shared mailbox and send mail from it, you will need to switch to the appropriate Location document to ensure that the "From" (return address) header gets populated with the correct e-mail address (ie. shared mailbox' address versus your personal e-mail address), and that copies of the sent messages get saved to the right Sent folder (ie. shared mailbox versus your personal mailbox).

To setup a Location document for a each shared mailbox that you have access to, follow these steps:


Select "Preferences" from the "File menu. Click on "Locations"




Click on the "New" button. Populate all of the fields on different tabs with correct data and save your entries once you are done. You will need the following before you can proceed:
  • Name of your shared mailbox (example: UWLAW)
  • E-mail address of your shared mailbox (example: uwlaw@uwindsor.ca)
  • Name of the server where the mailbox is located (example: ZEUS/University of Windsor)
  • Path and file name of your shared mailbox (example" smail\uwlaw.nsf)

All this information was included in an e-mail message that was sent to you when the shared mailbox was created. If you do not have that information, please contact our HelpDesk for assistance.


The following screen captures use Law Department Shared Mailbox called UWLAW as an example.


BASICS
Use the name of your shared mailbox in the "Location name" field and your shared mailbox' internet e-mail address in the "Internet mail address" field





SERVERS
Ensure that the "Home/mail server" name is listed as "ZEUS/University of Windsor" rather than "zeus.uwindsor.ca".





PORTS
Only the box next to "TCPIP" should be checked. All other boxes, if any appear, should be left unchecked.





MAIL
Replace the value in the "Mail file" with your shared mailbox' path/name. Almost all of the shared mailboxes are in "smail" folder.




You do not have to make any changes on "Internet Browser, Replication" and "Advanced" tabs.


Save your new Location document. You should now see the new Location document that you just created on the list of Locations in the right-hand side bottom corner of the Notes window.



This FAQ belongs to the following categories:

Lotus Notes - All, Lotus Notes - Collaboration, Lotus Notes - Settings and Preferences

Permalink: http://web4.uwindsor.ca/its/faq/id/137





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This document was last updated on Feb 12, 2013 by Bodek Frak