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IT Services FAQs
Browse FAQs by Category
Expand individual categories to reveal the list of questions, then click on the question of interest to read the answer.
Adobe Acrobat - All
BlackBerry - Activation
BlackBerry - All
BlackBerry - Applications
BlackBerry - BlackBerry 10
BlackBerry - Calendar
BlackBerry - Calling
BlackBerry - Contacts
BlackBerry - Desktop Software
BlackBerry - E-mail Settings and Preferences
BlackBerry - Getting Started
BlackBerry - PlayBook
BlackBerry - Security
BlackBerry - Tethered Modem
BlackBerry - Travelling
BlackBerry - Troubleshooting
BlackBerry - Upgrading
BlackBerry - WiFi
CallPilot - All
CallPilot - Installation and Setup
CallPilot - Troubleshooting
CLEW - All
Clickers - All
E-Mail - All
E-Mail - IMAP
E-Mail - Limits
E-Mail - SMTP
E-Mail - Spam Protection
File Sharing - All
HEAT - All
Internet Access - All
Internet Access - High-speed
Internet Access - Wireless
IT Services Computer Lab - All
Lotus iNotes - All
Lotus iNotes - Archiving
Lotus iNotes - Attachments
Lotus iNotes - Browsers
Lotus iNotes - Contacts
Lotus iNotes - Encryption and Security
Lotus iNotes - Getting Started
Lotus iNotes - Notebook/Journal
Lotus iNotes - Out of Office
Lotus iNotes - Settings and Preferences
Lotus iNotes - Troubleshooting
Lotus Notes - All
Lotus Notes - Application Development
Lotus Notes - Archiving
Lotus Notes - Attachments
Lotus Notes - Calendar & Scheduling
Lotus Notes - Collaboration
Lotus Notes - Contacts
Lotus Notes - Directory
Lotus Notes - Encryption
Lotus Notes - ID File and Password
Lotus Notes - Installation and Setup
Lotus Notes - Mailbox
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18
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What are private folders in Lotus Notes?
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33
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How can I filter incoming mail in my Lotus Notes mailbox?
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41
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Why did I stop receiving PureMessage quarantine digests after enabling forwarding in my Lotus Notes mailbox?
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45
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Why do I get the"Document has been deleted" error message?
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56
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How to check my mailbox size in Lotus Notes?
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64
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Is the 5 Weeks folder working?
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77
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Why did my message bounced back with such a big delay?
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79
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Is my database/mailbox corrupted?
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80
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Why can't I see "Reply To All" button?
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85
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How do I show Additional Mail Options (High Importance, Return Receipt, etc.) and Bcc field when composing an e-mail?
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86
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Why is my Inbox folder showing everything in one column?
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95
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How can I tell which replica of the mailbox I am currently using?
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98
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What is the maximum size for an e-mail or attachments (faculty/staff e-mail)?
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113
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My unread message count in Notes is incorrect. How do I fix this?
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129
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Why opening up e-mails is extremely slow?
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133
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Why the printout of the message does not include sender's and recipient's addresses even with "show details" enabled before printing from Lotus Notes?
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149
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Why do I get an error message "Cannot execute the specified command." every time I send an e-mail message?
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159
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Why is my "conversation display" not working properly?
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169
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How can I manage my Junk Mail Senders List (aka "black list")?
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172
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How do I display international characters in Notes?
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177
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The e-mail I sent bounced back with the error message "Delivery time expired". What does it mean and what is the problem?
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190
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How to troubleshoot false new mail notifications in Lotus Notes?
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207
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How do I set up mail forwarding in Lotus Notes?
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227
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Why can't I open my mailbox and instead get the error message "Can't find view?"
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231
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Why do I get "Could not perform this operation because the default mail client is not properly installed" when I try to release a message from PureMessage spam quarantine digest?
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237
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Why my e-mail messages disappear from Inbox after reading them?
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245
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Why isn't a comma added after selecting the address when addressing a new e-mail message while using the type-ahead feature?
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273
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How do I switch to another replica of my mailbox?
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286
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Why do I get an error "This database cannot be opened because a consistency check of it is in progress/is needed." when trying to open my mail file or mail archive file in Lotus Notes?
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291
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Is Lotus iNotes using the same signature as Lotus Notes?
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302
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Is there a limit to the number of folders that can be created inside a Lotus Notes mailbox?
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383
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Why does my name appear in Bcc field in all incoming messages?
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388
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How to export a Lotus Notes e-mail message into an .eml file?
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395
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My e-mail time stamp shows incorrect time. How do I fix this?
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401
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What is the difference between a View and a Folder in Lotus Notes?
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417
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Is it possible to restore an e-mail message that I accidentally deleted a few days ago?
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420
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How do I set my Lotus Notes letterhead to the University's new logo?
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437
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Why did one of my mail folders disappear in Lotus Notes and how can I get it back?
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440
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Why some messages display HTML code instead of images when opened in Lotus Notes?
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456
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What is a Full-Text Index and why do I need one in my mail file?
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462
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Can I recall message that I sent accidentally in Lotus Notes or iNotes?
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464
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Why do some document links generate an error message?
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468
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Why do I receive an error message "Cannot add word to user dictionary" and cannot send the e-mail in Lotus Notes after clickng Send button?
Lotus Notes - Notebook/Journal
Lotus Notes - PDF Maker
Lotus Notes - Replication
Lotus Notes - Roaming
Lotus Notes - Room & Resource Reservations
Lotus Notes - Settings and Preferences
Lotus Notes - Sidebar
Lotus Notes - TeamRoom
Lotus Notes - Troubleshooting
Lotus Notes - Type-ahead and Name Lookup
Lotus Notes - Upgrading
Lotus Notes - Workspace and Bookmarks
Lotus Notes Traveler - All
Lotus Notes Traveler - Android
Lotus Notes Traveler - Apple iOS
Lotus Notes Traveler - BlackBerry 10
Lotus Sametime - All
Macintosh - All
Mobile Devices - All
Mobile Devices - Android
Mobile Devices - BlackBerry 10
Mobile Devices - iPhone
Mobile Devices - MyUWindsor App
Mobile Devices - Palm
Mobile Devices - Windows Mobile
Networks - All
Networks - Windows Settings
Novell LAN - All
Office Productivity Software - All
Personalized E-mail Addresses - All
Security - All
Security - Passwords Best Practices
Security - Passwords
Statistical Analysis - All
Student Webmail - All
UWin ID - All
UWinGmail - All
VPN Client - All
Web Browser - All
Web Browser - Firefox
Web Browser - Internet Explorer
Windows - All
Windows - Network Settings
Windows - Remote Assistance
Windows - Windows 8